Last Mile Logistics Manager @ Material Depot
📍 Location: Bengaluru
🤠 Material Depot is a decor materials brand that is revolutionizing the entire interior design shopping experience with cutting-edge designs and the convenience of shopping from your home. Started in 2022 by Manish (ex-BCG) and Sarthak (IITB Alum), who both worked extensively in the construction space globally. Funded by prominent Global VCs including Accel, Whiteboard, and Y-Combinator among others, they seek to expand their team and hiring across roles.
Material Depot revolutionizes the construction industry by providing a one-stop platform for all your decorative interior materials. We offer an extensive range of high-quality products, from floorings to wall decor, sourced from trusted manufacturers globally. With a user-friendly interface, competitive pricing, and reliable delivery services, Material Depot ensures a seamless purchasing experience.
🤭 Some stats about us:
🤑 We are backed by Accel, Whiteboard, YCombinator, and other global investors, and are a small, well-funded company.
🤝 We're one of the largest retailers of home interior goods in Bangalore, working with over 100+ top designers and architects.
📈 We are now at a Rs 100cr+ annualised revenue run rate, growing fast and building out the senior layer to match.
Note from the Founders on the role
Hi, I'm Sarthak, Co-founder of Material Depot. As we scale, getting a heavy, often-fragile product from a supplier's dock to a customer's doorstep — on time, undamaged, and at the right cost — is one of the hardest and most important problems we have to solve. It touches every part of the business: our customers' first physical experience of us, our unit economics, and our ability to promise dates we can actually keep. I'm looking for someone who can own this entire chain end-to-end — first mile, warehousing, dropship, transporters, Porter/on-demand partners, and the delivery boys who show up at the door — and bring the same rigor to it that a fast-scaling company needs.
Interview process
Small assignment
Three interview rounds with Sarthak and team
What you will do
Plan and own daily last-mile deliveries — route/vehicle allocation, delivery sequencing, exceptions, failed deliveries, and OTIF performance
Own logistics-related customer experience end-to-end — proactively communicate delays/changes and resolve delivery escalations
Coordinate dropship deliveries — supplier readiness, vehicle placement, dispatch, customer delivery, documentation, and supplier SLA adherence
Align supplier and warehouse dispatches with last-mile requirements to reduce first-mile-to-last-mile cycle time
Optimize delivery zones, routes, hubs, vehicle types, consolidation, and capacity to reduce empty kilometres and repeat trips
Manage Porter and other on-demand partners for urgent and Just-in-Time deliveries, including booking, vehicle selection, tracking, and closure
Plan daily vehicle and delivery-boy deployment, and manage productivity, attendance, utilization, training, and performance
Onboard and manage transporters/3PL partners — SLAs, rates, performance reviews, escalations, and capacity
Ensure every delivery has accurate and timely Proof of Delivery, and resolve missing or incorrect PoDs with operations and finance
Own transportation cost and unit economics — cost/order, cost/delivery, cost/km, vehicle utilization, and empty kilometres
Forecast vehicle and delivery manpower requirements, and maintain backup capacity for peaks and disruptions
Use TMS, GPS/telematics, route optimization, and dashboards to identify bottlenecks and improve productivity
Build and enforce SOPs across first-mile, dropship, last-mile, JIT, Porter, and delivery operations
You're a good fit for this only if…
3–5 years in transportation, last-mile delivery, logistics, distribution, or supply chain operations
Hands-on experience managing transporters, 3PLs, fleet, delivery personnel, and/or on-demand delivery partners
You've worked in first-mile and/or last-mile operations, transportation costing, route planning, and fleet utilization
Dropship or supplier-to-customer delivery experience is a strong plus
You're comfortable owning customer escalations and coordinating delivery issues to resolution, not just flagging them
You're hands-on and comfortable being close to ground operations — this isn't a purely strategic desk role
Comfort with logistics technology — TMS, GPS/telematics, or operational dashboards — is preferred
Experience in e-commerce, building materials, furniture, retail, B2B distribution, or another operationally intensive business is preferred
You're commercially aware and capable of negotiating with logistics partners
You're comfortable working in a fast-paced, ambiguous environment, and are flexible to travel as required for ground operations